Lucky Scoop Version 2.0 [All Categories] freeshipping

🌸Buy more & save more
🌸3 guaranteed POLICY
🌸Tracking number for every order
🌸Safe payment
🌸24/7 assistance dreamlandscoop@outlook.com
🌸Every order has customized art packaging design
🌸No hidden fees!

"3 guaranteed policy" means delivery guaranteed，product without damage guaranteed，and quality guaranteed。

1. Delivery Guaranteed：

We guarantee your order is delivered.
Under normal circumstances, delivery will take 5‑15 days after shipment.

Due to the complexity of international logistics, occasional delays of an additional 5‑10 days may occur.

If your package exceeds the expected delivery time, please contact us through our WA:+8618695835600 promptly. We will make sure your order delivered！

2. Product without damage Guaranteed

To Ensure bring our girls full happiness, ,We guarantee the main product arrives intact.

If you receive a damaged main product, we promise to compensate you with double quantity of the same product on your next order.

please provide a complete unboxing video that starts with the sealed package and shows the entire opening process, including removing the tape within 7 days through our email：cathyzhang543@gmail.com. we will help you in 24 hours. ❤️ Applications submitted beyond this period will be deemed invalid.

Note: The above guarantee only applies to the main product, excluding outer packaging and minor indentations caused by normal transportation.

3. Product Quality Guaranteed

All products are carefully inspected before being listed for sale. Quality issues are not common normally. To ensure bring our girls full happiness, we offer a product quality warranty.

within 15 days of the date the order was delivered, if an item has quality defects, We will offer compensation of double quantity of the same product or equivalent‑value items for your next order.

please provide us with the following materials through our email cathyzhang543@gmail.com within 15 days of the date the order was delivered:

1️⃣ screenshot of your order shipping delivery

2️⃣ a complete unboxing video that starts with the sealed package and shows the entire opening process, including removing the tape

3️⃣ pictures and videos of quality issues products.

⚠️ Important Notes:

1. Quality defect means inherent product failure that affects normal usage
✅ Examples of valid quality defects:

• Cracks or breakages that prevent normal use

• Missing parts leading to complete functional failure

• Severe manufacturing flaws that disable the product’s intended function

• Factory‑caused damage or functional malfunctions

❌ Examples that are NOT quality defects (no compensation applicable):

• Damage caused by customer misuse, dropping or bumping other similar

• Minor color difference or tiny surface burrs that do not affect functionality

• Intended design features of the product

• Damaged outer packaging

• Personal dissatisfaction with appearance, style or size

2. Application must be submitted within 15 days of the date the order was delivered. Applications submitted beyond this period will be deemed invalid.

Since each order is customized to the customer, we do not accept returns or exchanges. Thank you for your understanding.

It usually takes 1-3 days to pack (if your order includes video packing or packaging design, it may need 5-10 days);

the average shipping time to us is about 5-15 days(remote areas may take more, 12-18 business days ), if it is under normal customs clearance.

You will receive an email with ur tracking information when your order is shipped. you also can check the tracking link at https://www.17track.net/en

You can leave Shopping Notes on the checkout page 💜Let us know your favorite characters, preferred colors, or anything you’d like us to avoid, and we’ll do our best to accommodate your requests. in particular, if the order is not for yourself , please leave clear note , for example: my daughter likes pink or something. we will prepare one premium packaged surprise gift for her based on the note u left.

During the live stream, you can chat with our host, tell us your favorite characters and colors, and even swap out anything you don’t like in real time. we will try our best to help our ladies and make u guys happy.💜